If you’re experiencing difficulties opening web links within the Instagram app on your Android or iOS device, there are a few troubleshooting tips you can try.
Firstly, check your internet connection. Instagram may have trouble opening links if you have a slow or unstable internet connection. Try switching to a Wi-Fi network if you’re currently using cellular data. If the issue persists, you can reboot your router or contact your internet service provider. Additionally, refreshing your cellular and Wi-Fi connection enabling and disabling airplane mode on your device may help resolve the issue.
Next, you can try clearing Instagram’s browser cookies and data. The app saves data from websites or links you visit in its in-app browser, and this data can sometimes cause issues with opening links. To clear Instagram’s browser data on Android, open any website link on Instagram, tap the three-dot menu icon, and select “Browser settings.” From there, tap “Clear” on the “Browsing data” row. On iOS, open any link in the app, tap the three-dot menu icon, and select “Browser settings.” Then, tap “Clear cookies and cache” in the “Browsing Data” section.
If the above steps don’t work, force closing and restarting the Instagram app may help. On Android, tap and hold the app icon, tap the info (i) icon, and select “Force stop.” Then, reopen the app and check if you can open links. On iPhone, swipe up from the bottom of the screen (or double-click the home button on older models) to open the app switcher. Locate Instagram and swipe up on its preview to close it.
If Instagram continues to have trouble opening specific websites, try using your phone’s default browser or an external web browser. To do this on Android, tap the three-dot menu icon, select “Open in [Browser Name],” and choose your preferred browser. On iOS, tap the three-dot menu icon and select “Open in system browser.”
It’s also important to keep the Instagram app updated to the latest version. Outdated versions of the app may have issues with certain functionalities. To update the app on Android, open the Play Store, search for “Instagram,” and tap “Update.” On iOS, open the App Store, search for “Instagram,” and tap “Update.”
If you’re still unable to open web links after trying the above steps, you can contact the Instagram user or page admin who shared the link. The link may be broken or expired, and it’s worth checking if they can access the webpage in their Instagram app or a web browser.
By following these troubleshooting tips, you should be able to resolve any issues you’re facing with opening web links on Instagram.
Sources:
– Instagram Help Center: https://help.instagram.com/1018051635133863
